Electronic Service Agreement
First Party:
The Client (Consumer)
Second Party:
Narwi | Al Qissa Business 1633474
A legally licensed entity specialized in water well drilling projects L3578185.
Preamble
The parties acknowledge their legal capacity to contract. The First Party acknowledges that the Second Party provides water well drilling services based on a direct contractual relationship and for a specified service fee, in accordance with the terms and conditions set forth herein.
This preamble forms an integral part of this Agreement.
Article (1): Scope of Service
The Second Party shall provide water well drilling services in accordance with the specifications selected by the First Party at the time of order completion, including managing and completing the execution of the project and delivering its outputs as stipulated in this Agreement.
Article (2): Electronic Contracting
This Agreement shall be deemed electronically concluded and legally binding upon confirmation of the order and successful completion of payment by the First Party through the electronic platform.
The following channels shall be considered official means of communication:
Online store
narwii.com
Email
info@narwii.com
WhatsApp
+96874199008
Article (3): Execution Period
The project execution period is estimated and varies depending on the type and location of the project. It generally ranges between 10 to 35 days and may be extended due to force majeure or circumstances beyond reasonable control.
Article (4): Project Name
The project name shall be adopted based on the information provided by the First Party during order completion and may not be modified after execution procedures have commenced.
Article (5): Reports and Documentation
The Second Party shall provide the First Party with a documented execution report upon project completion, which may include photographs and/or video materials.
Article (6): Refund Policy
The First Party shall not be entitled to request a refund after the lapse of twelve (12) hours from the time of payment confirmation and order approval.
In exceptional cases where a refund is approved, the refunded amount shall be returned within five (5) to ten (10) business days, after deduction of applicable payment gateway fees.
Article (7): Contract Termination
This Agreement shall automatically terminate upon delivery of the project execution report to the First Party, and such delivery shall constitute full discharge of the Second Party’s contractual obligations, unless otherwise proven.
Article (8): General Provisions
The First Party confirms that all information provided is accurate and assumes full responsibility for any inaccuracies.
This Agreement does not constitute a donation, contribution, or charitable activity, but a paid service contract.
This Agreement shall be governed by and construed in accordance with the laws and regulations applicable in the jurisdiction where the Second Party is registered.
Acknowledgment
By completing the payment process, the First Party expressly acknowledges and agrees to all terms and conditions of this Agreement, which shall be final and binding on both parties.
